Monday, May 28, 2012

Bus fare ticket should have customer care / grivences contact numbers

I often travel from my home town to Chennai for my work since I joined a automotive company in 2009. Earlier, it was a alternate day visit to lovely home and compulsary return on week-end. The work was less and travelling back home was not hectic.
Since, a fly-over was started constructing in Porur, the bottle-neck zone for Chennai-Bangalore traffic, it frustrated me to reduce my home going from alternate days to twice a week. This continued for a year and my volume of delivery has increased in my office and the scroching temperature makes me difficult in my travel hours. Normally, I take bus that is very comfortable to me. Since, Jaya took CM's office, additional burden was added to my empty thought. Why should I travel in the hot sun with additional bus fare which amout twice of the previous busfare. It is almost morethan 5 or 6 months, people still fight for the bus fare price.
I noticed that the oftenly, bus conductor fradulently charges additional fare form the true fixed fare. Previously, there will be some phone numbers in the buses to call and complaint any grivences against the bus conductor and driver in all the routes. What I noticed that, it has been removed and  can't notice in any of the buses including Volvo buses.
What to do and how to bring solution for this. The best idea is to highlight the complaint / grivences assistance number to be displayed in the travel fare receipt. The transport management authories introduced new electronic ticket dispensing system. I suggest, the ticket receipt paper should list the numbers to contact the grivences / complaint number in the front side or back side of the tickets. This will help solve lot of problems in unconfortable journeys.

Saturday, May 26, 2012

Scholarship for local Melvisharam Students

Since, we started Melvisharam Community of Professionals sometime back in 2007/08, I had been a front runner for this services along with Imran and Saalim. Our idea brought morethan 20 like mimded people under one-umbrella to serve for this noble cause. Initially, many of the members contributed money to teach and train the students to bring tomorrow's leader and that was the vision for all of us. As time passes, the colours faded and our contacts and dreams were out of our mind.
Being spearheaded for this cause along with my friend, I became the local contact for peeople who need support. Since the past four years, I approached and circulated mails to all the MCP members and just three responded and the two contributed. This made me to think not to approach generally, I know much of my friends and other member do and support their own to needy students and giving their time to develop their career.
I got a different thinking to continue and support to the local student community when much of the MCP members are not responding to financially support with their valuable time to help and train local students. As a humble begining from this academic year 2012-2013, I promised myself to offer a small part of my  money that may support atleast student fee cost. It is no zakath or other kind of money, if any needy interested sutudent wants, I'll be glad to assist them for their fee cost. I know many are doing big services and what is given in one hand, the other hand doesn't know of it. Giving financial assistance is not a matter, the idea is to get back all our MCP members to give their time and share their knowledge to develop the best in the life of students to reach higher goals which we dreamt at our times.

Thursday, May 24, 2012

Fair Exchange - My first Virtual shop started last week

We had plans to start a kids and women care shop in Melvisharam to meet the needs of the customers by supplying high quality branded products at competitive prices without compromising the quality. Right now, we are started as virtual shop and expect to grow to establish ourself in the local market. We believe that "High quality with customer’s best satisfaction is our priority for any products sold through our establishment" and look forward to develop a long-term relationship with our customers. Visit: http://www.facebook.com/fairexchangein or http://www.fairexchange.in/

Is there anyone who can tame Chennai Auto-walas?


I used to travel in auto-rikshaw from auto point to my office which is less than a kilometer. The normal fare till yesterday was Rs.20 as minimum and I will travel in some four particular auto-rikshaw and they are aware where and which gate I want to go. 
Today the regular auto-wala informed me that, since there is a rise in Petron and Oil prices, he will be charging Rs.5 additional to Rs.20. I got angry, since I know him as I travel in his auto regularly, I asked him why not he can gimme a concession as I consider as a previlaged passenger travelling in his vehicle regularly. He said, after taking hard decision he and his co-auto-stand of that locality decided to hike Rs.5 only where as return auto-wals from my office gate are charging Rs.10 additional to that regular Rs.20.
So is the fate of auto-users like me and others. Some three months back, there was Rs.2 hike in petrol price per litre and the auto-walas were charging additonal Rs.5 for just Rs. 2 hike. How foolish they are and to the exitement, much of the regular and non-regular travellers avoided to take auto and started walking to office in the blazing sun. This made the auto-walas to think and return back to Rs.20 a trip even with the price hike in petrol. Will this story repeat again?
Much of the auto-walas are cheater and greedy to grab passengers money. What they need is education to develop ethics to behave humanely. If they're educated, they will bring concept or schemes like banks / telecom service provider giving offfers. Atleast, they will think like Mega-Mart offers like buy to get one free to be implemented in their auto-service like first trip Rs. X and second and consucitive trips Rs. X-(sum amount) or atleast they will try to implement meter fares ethically.